S I E R R A Hoyle Casino Empire Version 1.0.0.0 September 2, 2003 README file _________________________________________________________________ ABOUT THIS DOCUMENT Thank you for purchasing Hoyle Casino Empire. This file contains information that you can use to help solve any technical difficulties you may encounter using the program. IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as this game. _________________________________________________________________ TABLE OF CONTENTS SECTION 1 - HARDWARE REQUIREMENTS SECTION 2 - INSTALLATION PROCEDURES SECTION 3 - CORRECTIONS TO THE MANUAL SECTION 4 - CONTACTING SIERRA _________________________________________________________________ SECTION 1 - HARDWARE REQUIREMENTS REQUIRED: 300Mhz or higher Intel-compatible processor Windows 98, Millennium Edition(Me), 2000, or XP 64 MB RAM 4x CD-ROM DirectX 8.0 Compatible Video Card Supporting 800x600 Resolution @ 16 bit Color 565MB Hard Disk Space 100MB Free Windows Swap Space Microsoft Mouse or compatible pointing device DirectX 8.0 Compatible Audio board with speakers or headphones DirectX 7.0 or higher RECOMMENDED FOR BEST PERFORMANCE: 450Mhz or higher Intel-compatible processor Windows 98, Millennium Edition(Me), 2000, or XP 128 MB RAM 4x CD-ROM DirectX 8.0 Compatible Video Card Supporting 800x600 Resolution @ 16 bit Color using AGP 565MB Hard Disk Space 100MB Free Windows Swap Space Microsoft Mouse or compatible pointing device DirectX 8.0 Compatible Audio board with speakers or headphones DirectX 8.0a or higher _________________________________________________________________ SECTION 2 - INSTALLATION PROCEDURES IMPORTANT: Sierra highly recommends not running other Windows applications at the same time as installing or running this game. Insert the game CD. You are automatically prompted to install or run the game. If you are required to install DirectX and if the DirectX installation requires you to restart your computer, reinsert your Casino Empire CD after the restart to continue game installation. The program requires DirectX 7.0. If our installer does not detect this on your system, it will install DirectX 8.0. In that case, your sound and video cards will need to support DirectX 8.0. If you already have a version of DirectX that is later than 8.0, our installation will not overwrite your existing version of DirectX. NOTE: In some Windows 98 systems, it has been found that simultaneously exiting Casino Empire and ejecting the program CD will occasionally result in a Windows system error. To avoid such issues, please wait until exiting completely from the game before ejecting the program cd. To uninstall the game, double-click the uninstaller icon found in the Casino Empire group (in the Sierra group of the Start Menu). Alternatively, you can uninstall Casino Empire by doing the following: click the Start menu, click Settings, click Control Panel, and then double-click on the Add/Remove Programs icon. If you are having problems registering this product, please cut and paste this link into your internet browser: http://reg.sierra.com/prodreg.htmlw?sku=71488 _________________________________________________________________ SECTION 3 - CORRECTIONS TO THE MANUAL 1) The "Limit Graphic Effects" option described on page 13 of the manual has been removed. 2) Support staff no longer have card suits underneath them, as indicated on page 31 of the manual. _________________________________________________________________ SECTION 4 - CONTACTING SIERRA A) Customer Service, Support, and Sales B) Technical Support C) Sierra Warranty and Legal Information A) CUSTOMER SERVICE, SUPPORT AND SALES United States U.S.A. Sales Phone: (800) 757-7707 Hours: Monday-Friday 8 AM to 5 PM PST International Sales: 310-649-8000 Hours: Monday-Friday 8 AM to 5 PM PST Fax: (310)-258-0744 Sierra Entertainment, Inc. 6060 Center Drive 6th Floor Los Angeles, CA 90045 (800-757-7707) Fax: (310) 258-0744 http://www.sierra.com United Kingdom Vivendi Universal Interactive Publishing UK Ltd. Main: (0118) 920-9111 Monday-Friday, 9:00 AM - 5:00 PM Fax: (0118) 987-5603 Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK. Add "ATTN.: Returns." 2 Beacontree Plaza, Gillette Way, Reading, Berkshire RG2 0BS United Kingdom France Téléphone : 01 30 67 90 53 Du lundi au jeudi, de 9h00 à 18h00 Le vendredi, de 9h00 à 17h00 Fax: 01 30 67 90 94 Vivendi Universal Interactive Publishing France Vente par Correspondance 32, Av de l'Europe Bât Energy 1 (2e étage) 78 941 VELIZY-VILLACOUBLAY CEDEX France Germany Mo-Fr von 10.00 bis 19.00 Uhr Tel.: +49 (0) 6103-99 40 106* Fax: +49 (0) 6103-99 40 155* *innerhalb Deutschlands zum normalen Telefontarif Vivendi Universal Interactive Publishing Deutschland GmbH DIREKTKUNDENSERVICE Paul-Ehrlich-Str. 1 D-63225 Langen Deutschland Online-informationen und Webshop: http://www.sierra.de On-Line Sales CompuServe United Kingdom: GO UKSIERRA CompuServe France: GO FRSIERRA Internet USA: http://www.sierra.com Internet United Kingdom: http://www.sierra-online.co.uk Internet France: http://www.sierra.fr Internet Germany: http://www.sierra.de Disk and/or Manual Replacement: Product Returns*: Vivendi Universal Interactive Publishing International Sierra Warranty Returns 4247 South Minnewawa Ave. Fresno, CA 93725 Vivendi Universal Interactive Publishing International Sierra CD/Doco Replacement 4247 South Minnewawa Ave. Fresno, CA 93725 NOTE: To replace your CD(s) please send only the damaged CD and a copy of your dated receipt, if less then 90 days. After 90 days please include a $10.00 handling fee along with the CD(s). For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or CD. Payment should be made at the time of your request. Sorry, no credit cards. * Returns to this address valid in North America only. B) TECHNICAL SUPPORT North America Sierra Entertainment offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (310) 649-8033, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write or fax us with your questions, or contact us via our Web site - http://support.vugames.com Sierra Entertainment Technical Support 4247 South Minnewawa Avenue Fresno, CA 93725 Main: (310) 649-8033 Monday-Friday, 8:00 A.M.- 4:45 P.M. PST Fax: (310) 258-0755 http://support.vugames.com United Kingdom Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write or fax us with your questions, or contact us via the Internet. Vivendi Universal Interactive Publishing UK Ltd. 2 Beacontree Plaza, Gillette Way, Reading, Berkshire RG2 0BS United Kingdom Main: (0118) 920-9111 Monday-Friday, 9:00 A.M. - 5:00 P.M. Fax: (0118) 987-5603 http://www.sierra-online.co.uk France Vivendi Universal Interactive Publishing France Support Technique 32, Av de l'Europe Bât Energy 1 78 941 VELIZY VILLACOUBLAY CDEX France Téléphone : 0 891 670 800 (0,22 euro/mn) Serveur vocal 24H/24 et 7J/7 Techniciens du Lundi au Vendredi de 8H00 à 21H00 Samedi, Dimanche et jours fériés de 10H00 à 18H00 Fax : 01 30 67 90 65 Courrier électronique : support@sierra.fr http://www.sierra.fr Germany Vivendi Universal Interactive Publishing Deutschland GmbH Technischer Support Paul-Ehrlich-Straße 1 D-63225 Langen Deutschland Montag bis Freitag von 10 - 19Uhr Tech Support Tel: +49 (0) 6103-99-40-940 Fax: +49 (0) 6103-99-40-188 Weitere Hilfen, Patches etc. finden Sie im Internet unter: http://www.sierra.de http://www.sierra.de/support Spain Vivendi Universal Interactive Publishing España NUESTRA SEÑORA DE VALVERDE Nº 23 28034 MADRID Spain Teléfono de Soporte Técnico: 91 735 34 37 Soporte técnico de lunes a viernes de 09:30 a 15:00 y de 16:00 a 18:30 www.vup-interactive.es Soporte Tecnico: soporte@vup-interactive.es Comercial: comercial@vup-interactive.es Italy Contattare il vostro distributore. C) SIERRA WARRANTY AND LEGAL INFORMATION You are entitled to use this product for your own use, but may not copy, reproduce, translate, publicly perform, display, or reduce to any electronic medium or machine- readable form, reproductions of the software or manual to other parties in any way, nor sell, rent or lease the product to others without prior written permission of Sierra. You may use one copy of the product on a single computer. YOU MAY NOT NETWORK THE PRODUCT OR OTHERWISE INSTALL IT OR USE IT ON MORE THAN ONE COMPUTER AT THE SAME TIME. UNAUTHORIZED REPRESENTATIONS: SIERRA WARRANTS ONLY THAT THE PROGRAM WILL PERFORM AS DESCRIBED IN THE USER DOCUMENTATION. NO OTHER ADVERTISING, DESCRIPTION, OR REPRESENTATION, WHETHER MADE BY A SIERRA DEALER, DISTRIBUTOR, AGENT, OR EMPLOYEE, SHALL BE BINDING UPON SIERRA OR SHALL CHANGE THE TERMS OF THIS WARRANTY. IMPLIED WARRANTIES LIMITED: EXCEPT AS STATED ABOVE, SIERRA MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THIS PRODUCT. SIERRA DISCLAIMS ANY WARRANTY THAT THE SOFTWARE IS FIT FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY SHALL BE LIMITED TO THE NINETY (90) DAY DURATION OF THIS LIMITED EXPRESS WARRANTY AND IS OTHERWISE EXPRESSLY AND SPECIFICALLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NO CONSEQUENTIAL DAMAGES: SIERRA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF SIERRA IS ADVISED OF OR AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS MEANS THAT SIERRA SHALL NOT BE RESPONSIBLE OR LIABLE FOR LOST PROFITS OR REVENUES, OR FOR DAMAGES OR COSTS INCURRED AS A RESULT OF LOSS OF TIME, DATA OR USE OF THE SOFTWARE, OR FROM ANY OTHER CAUSE EXCEPT THE ACTUAL COST OF THE PRODUCT. IN NO EVENT SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Copyright ((c)2002 Sierra Entertainment) (c)1998-2002 Sierra Entertainment, Inc. Sierra as a trademark of Sierra Entertainment. ©2002 Sierra Entertainment, Inc. All Rights Reserved. Sierra and the "Sierra logo" are trademarks of Sierra Entertainment, Inc. Hoyle®, According to Hoyle ®, the Hoyle® Shellback Design, and Hoyle® Ace of Spades are registered trademarks of The U.S. Playing Card Company in the United States and other countries, used under license by Sierra. Windows is a registered trademark of Microsoft Corporation. Pentium is a registered trademark of Intel Corporation. Any other company and/or product names are property of their respective owners. ® designates trademarks registered in the U.S.A., which may be registered in certain other countries.