Troubleshooting -Windows

Anastasia
Adventures with Pooka and Bartok

ReadMe

Thank you for purchasing Anastasia.
We've spent many hours making Anastasia as enjoyable and bug-free as possible.

Enjoy!

The FOX Interactive Team


The following README contains information to help you improve the
performance of Anastasia, and resolve any technical problems you may have.

System Requirements:

The following minimum configuration is required to play Anastasia:
- 66 MHz 486-based computer
- Microsoft Windows 3.1 or later, or Windows '95
- 8 MB of RAM for Windows 3.1 and Windows for Workgroups 3.11
- 16 MB of RAM for Windows '95
- 10 Mb of free disk space
- 256-color VGA display
- double speed Windows compatible CD-ROM drive with appropriate drivers
- keyboard and Windows-compatible mouse
- 100% Sound Blaster compatible sound card and speakers

Additional Software: (included with the Anastasia CD-ROM)

Windows '95 requires Microsoft DirectX version 3 or later, Windows 3.1 and
Windows for Workgroups 3.11 requires Video for Windows 1.1e and Microsoft
WinG.


Recommended System Requirements:

- Windows '95
- Pentium
- 16 Mb RAM
- 4x CD-ROM (Quad Speed) drive


Installation for Windows 3.1x:

1- Run Windows 3.1
2- Insert the Anastasia CD into the CD-ROM drive
3- From the Program Manager, select RUN from the File menu.
4- Type d:\setup (This is assuming that your CD-ROM drive letter is d:. If
not, substitute with the appropriate CD-ROM drive letter).
5- Click OK, and follow the on-screen instructions.

Installation for Windows '95:

1- Run Windows '95
2- Insert the Anastasia CD into the CD-ROM drive
3- Click the "START" button
4- Highlight and click on the "RUN" option
5- In the "RUN" window type d:\setup (this is assuming that your CD-ROM
drive letter is d:) and click "OK"
6- Follow the on-screen instructions


Troubleshooting Section

Problem #1:
When playing Anastasia, the game seems to take a long time to load
something from the CD-ROM.
Solution:
disable the read-ahead option for your CD-ROM drive.
Steps:
For Windows '95:
1- Double-click on the "My Computer" icon
2- Double-click on the "Control Panel" icon
3- Double-click on the "System" icon
4- Click on the "Performance" tab
5- Click on the "File System..." button
6- Click on the "CD-ROM" tab
7- Look for "Optimize Access pattern for..." and click on 'down-arrow' button
8-  Click on the "No read-ahead" option from the drop-down menu.

Problem #2:
You removed the CD-ROM from the drive and Windows reported a "General
Protection Fault".
Solution:
This won't damage your computer or your software but the only solution is
to shut down  your computer and restart.  The CD-ROM disk must remain in
the CD-ROM drive during game play.

Problem #3:
You pressed Ctrl-Alt-Del but the Anastasia background music/sounds are
still playing.
Solution:
The only easy way to shut off the music is to QUIT Anastasia normally OR
shut off the computer and restart it.  To quit Anastasia without causing
any problems, press Alt-F4.

Problem #4:
Will you be able to play saved games from the Windows 3.1 version of
Anastasia if you upgrade to Windows '95.
Solution:
No.  You can try, but you may encounter some problems.  The best thing to
do is to "uninstall" Anastasia, then re-install.  This will remove the
Windows 3.1 version and replace it with the Windows '95 version (which is
much better).

Problem #5:
The Windows 95 Taskbar doesn't hide when you run Anastasia.

Solution:
Right-Click on the Taskbar and click on Properties. Uncheck the "Always on top" 
check box.


Screen Savers

Screen savers may cause problems when running Anastasia. Please disable
them before loading program.


Virus Protection Software

Virus protection software may cause problems when running Anastasia. Please
disable any virus protection such as SAM© before loading program.


Video Drivers and Video Boards

Some video boards and drivers do not properly support all of the graphics
display functions required by Windows and therefore are not supported by
Anastasia.

If you experience problems running Anastasia software - particularly
incorrect functionality, erroneous color display, or possibly even crashes
- you can try the following steps to resolve the problem:

- Make sure you are running the appropriate driver for your video card
(check using Windows Setup in the "Main" Program Group).
- Make sure you are using a 640 x480 resolution driver set at 256 colors.
- Make sure you have the latest version of your video board display driver
(contact your video board manufacturer for more information).


Maximizing Performance

Quit all other applications before running Anastasia. This will maximize
the memory available to the title. Performance will also be greatly
enhanced by the use of a double speed or better CD-ROM drive.




TECHNICAL SUPPORT

Please check out our Web site at http://www.foxinteractive.com if you
experience technical difficulties or to access up-to-date technical
information.  You can also call us at 1-970-522-5369, available daily
between the hours of 11am-8pm PST. Or email us at anastasia@fox.com.

Archived by OldGamesDownload.om on 12th October, 2019